Automate billing support requests
Automate billing support for your high growth SaaS startup.
Stripe × Zendesk/Intercom flows that resolve VAT invoices, failed payments, plan changes, refunds and card updates—safely and instantly.
Watch your billing issues
resolve themselves
Our AI agent thinks, plans, and executes—autonomously resolving support tickets in real-time
AI Billing Agent
Processing: Refund Request
Avg Response
2.3s
Resolution Rate
99.8%
Resolutions Performed
12.4K
Get setup in 1 day.
No engineers required.
Connect your systems, link knowledge, and set guardrails. Our team handles the technical integration while you focus on configuring your agent's behavior and voice.
Connect your systems
Connect AgenticLayer Agent to your ticketing system (Zendesk/Intercom).
Link knowledge
Link your billing knowledge docs, macros, and saved replies.
Connect tools
Stripe, billing portal, CRM, and internal tools as needed.
Upload billing policies
Refund thresholds, proration rules, credits, approvals, and escalation paths.
Set style & tone
Choose brand voice, formality, and signature details for agent replies.
Enterprise Grade security
Safety, security, and compliance are built-in for every ticket: approvals for sensitive writes, full audit trails, and clear rollback.
Approvals & Controls
Human-in-the-loop approvals for refunds/credits, role-based actions, and audit logs for every ticket.
Refunds and credit notes require approvals
Role-based permissions by queue/team
Ticket-linked action logs and diffs
Risk thresholds and escalation paths
Security & Privacy
Least-privilege access, secrets management, and GDPR-aware handling of billing data.
Restricted Stripe keys; no card data stored
Encrypted data in transit and at rest
GDPR-ready processing
Zero-trust architecture
Release Discipline
Sandbox → staging → production with dry-runs and instant rollback.
Multi-stage deployment
Policy tests for sensitive actions
Instant rollback capability
Real-time monitoring and alerting
Enterprise Trust
Every automation is deployed with enterprise-grade security controls, giving you complete confidence and transparency.
GDPR Compliant
End-to-End Encryption
Full Audit Logs
Zero Downtime Deploys
Frequently Asked Questions
Still have questions? Get a callback
Ready to get started?
Let's get your Stripe × Zendesk/Intercom billing flows live.
Low-risk pilot, concrete metrics on deflection, first reply, and reopens.
Built for SaaS startups and scale-ups needing Stripe billing automation